Panorama City Conv & Rehab Ctr
Nursing home in Lacey, WA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 1600 Sleater Kinney Road Se, Lacey, WA 98503
- Phone
- (360) 456-0111
- Listed under
- Nonprofit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 505059
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 155
- Average residents per day
- 116
- Ownership
- Nonprofit, corporation
- Legal business name
- Panorama
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 27, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 13, 2023 to Jan 27, 2026): 7 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 27, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Jan 27, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jan 27, 2026 | Implement a program that monitors antibiotic use. | E |
| Jan 27, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jan 27, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jul 18, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jul 18, 2025 | Respond appropriately to all alleged violations. | D |
| May 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jan 17, 2025 | Ensure each resident receives an accurate assessment. | D |
| Jan 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Oct 15, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Oct 15, 2024 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
Fines and payment denials
CMS records 2 fines totalling $42,904 in the last three years.
| Jan 27, 2026 | Fine: $31,714 |
| May 12, 2025 | Fine: $11,190 |
Staffing
- Total nurse staffing per resident per day
- 5.07 hours
- Registered nurse (RN) time per resident per day
- 0.91 hours
- Nurse aide time per resident per day
- 3.22 hours
- Total nurse staffing on weekends
- 4.19 hours
- Nursing staff turnover (yearly)
- 29%
- RN turnover (yearly)
- 22%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.