Aurora Valley Care
Nursing home in Spokane, WA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 414 S University Rd, Spokane, WA 99206
- Phone
- (509) 924-4650
- Listed under
- For-profit
- Medicare CCN
- 505114
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 124
- Average residents per day
- 87
- Ownership
- For-profit, limited Liability company
- Legal business name
- Aurora Valley Care LLC
- Chain
- Caldera Care (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 6, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 15, 2025. CMS lists 102 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 20, 2023 to May 27, 2026): 31 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 27, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Apr 1, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Apr 1, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Sep 15, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Sep 15, 2025 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Sep 15, 2025 | Provide appropriate foot care. | D |
| Sep 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Sep 15, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Sep 15, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Sep 15, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Sep 15, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Sep 15, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
Fines and payment denials
CMS records 1 fine totalling $93,457 in the last three years.
| May 9, 2024 | Fine: $93,457 |
Staffing
- Total nurse staffing per resident per day
- 3.71 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 2.19 hours
- Total nurse staffing on weekends
- 3.14 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 13%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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