Avalon Care Center at Northpointe
Nursing home in Spokane, WA
Medicare & Medicaid certified3★ overall (CMS)
We send it to Avalon Care Center at Northpointe if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (509) 468-7000.
Public-record details
- Address
- 9827 North Nevada, Spokane, WA 99218
- Phone
- (509) 468-7000
- Listed under
- For-profit
- Medicare CCN
- 505496
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 119
- Average residents per day
- 117
- Ownership
- For-profit, corporation
- Legal business name
- Avalon Care Center - Spokane, LLC
- Chain
- Avalon Health Care (16 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 8, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 28, 2026. CMS lists 75 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 9, 2023 to Jun 23, 2026): 28 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 23, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E |
| May 28, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B |
| May 28, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| May 28, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| May 28, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| May 28, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 28, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 28, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| May 28, 2026 | Ensure that residents are free from significant medication errors. | D |
| May 28, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 28, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| May 28, 2026 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 2 fines totalling $84,614 in the last three years.
| Jan 17, 2025 | Fine: $76,336 |
| Aug 26, 2024 | Fine: $8,278 |
Staffing
- Total nurse staffing per resident per day
- 3.78 hours
- Registered nurse (RN) time per resident per day
- 0.72 hours
- Nurse aide time per resident per day
- 2.23 hours
- Total nurse staffing on weekends
- 3.25 hours
- Nursing staff turnover (yearly)
- 58%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Spokane
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