Hilltop Center
Nursing home in Hilltop, WV
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 152 Saddleshop Road, Hilltop, WV 25855
- Phone
- (304) 469-2966
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 515061
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 117
- Ownership
- For-profit, corporation
- Legal business name
- Saddle Shop Road Operations LLC
- Chain
- Genesis Healthcare (184 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 26, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 21, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2023 to May 12, 2026): 9 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 12, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| May 12, 2026 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D |
| May 12, 2026 | Provide and implement an infection prevention and control program. | D |
| May 12, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Jan 21, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 21, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Jan 21, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jan 21, 2026 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| Jan 21, 2026 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| Jan 21, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jan 21, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Jan 21, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
Fines and payment denials
CMS records 1 fine totalling $22,562 in the last three years.
| May 13, 2025 | Fine: $22,562 |
Staffing
- Total nurse staffing per resident per day
- 3.24 hours
- Registered nurse (RN) time per resident per day
- 0.66 hours
- Nurse aide time per resident per day
- 1.65 hours
- Total nurse staffing on weekends
- 2.61 hours
- Nursing staff turnover (yearly)
- 32%
- RN turnover (yearly)
- 12%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.