Nursing HomeInspections

Hilltop Center

Nursing home in Hilltop, WV

Medicare & Medicaid certified4★ overall (CMS)

Call (304) 469-2966Send a messageMap ↗

Public-record details

Address
152 Saddleshop Road, Hilltop, WV 25855
Phone
(304) 469-2966
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
515061
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
117
Ownership
For-profit, corporation
Legal business name
Saddle Shop Road Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 26, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 515061. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 21, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2023 to May 12, 2026): 9 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
May 12, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 12, 2026Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary · complaint inspection
D
Potential for more than minimal harm, isolated
May 12, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
May 12, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 21, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Jan 21, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 21, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 21, 2026Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Jan 21, 2026Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Jan 21, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jan 21, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
D
Potential for more than minimal harm, isolated
Jan 21, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $22,562 in the last three years.

May 13, 2025Fine: $22,562

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.24 hours
Registered nurse (RN) time per resident per day
0.66 hours
Nurse aide time per resident per day
1.65 hours
Total nurse staffing on weekends
2.61 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
12%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.