Charleston Healthcare Center
Nursing home in Charleston, WV
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 3819 Chesterfield Avenue, Charleston, WV 25304
- Phone
- (304) 925-4771
- Listed under
- For-profit
- Medicare CCN
- 515089
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 150
- Average residents per day
- 148
- Ownership
- For-profit, corporation
- Legal business name
- Chesterfield Leasing CO., LLC
- Chain
- Communicare Health (110 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 9, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 2, 2026. CMS lists 71 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2022 to Apr 2, 2026): 41 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 2, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Apr 2, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Apr 2, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Apr 2, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Apr 2, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 2, 2026 | Provide and implement an infection prevention and control program. | D |
| Nov 14, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Oct 16, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Oct 16, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Oct 16, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Oct 16, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Oct 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
Fines and payment denials
CMS records 1 fine totalling $12,831 in the last three years.
| Oct 30, 2024 | Fine: $12,831 |
Staffing
- Total nurse staffing per resident per day
- 4.12 hours
- Registered nurse (RN) time per resident per day
- 0.68 hours
- Nurse aide time per resident per day
- 2.05 hours
- Total nurse staffing on weekends
- 3.26 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 35%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.