Webster Healthcare Center
Nursing home in Cowen, WV
Medicare & Medicaid certified5★ overall (CMS)
We send it to Webster Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (304) 226-5301.
Public-record details
- Address
- 411 Erbacon Road, Cowen, WV 26206
- Phone
- (304) 226-5301
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 515165
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 60
- Average residents per day
- 57
- Ownership
- For-profit, corporation
- Legal business name
- Erbacon Leasing CO., LLC
- Chain
- Communicare Health (109 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 6, 1998
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 26, 2026. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 14, 2022 to Feb 26, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 26, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 26, 2026 | Provide activities to meet all resident's needs. | D |
| Feb 26, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| Feb 26, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D |
| Sep 5, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 5, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 5, 2024 | Provide activities to meet all resident's needs. | E |
| Dec 14, 2022 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Dec 14, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 14, 2022 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.05 hours
- Registered nurse (RN) time per resident per day
- 0.49 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 3.48 hours
- Nursing staff turnover (yearly)
- 52%
- RN turnover (yearly)
- 25%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error