Nursing HomeInspections

Lindengrove New Berlin

Nursing home in New Berlin, WI

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
13755 W Fieldpointe Dr, New Berlin, WI 53151
Phone
(262) 796-3660
Listed under
Nonprofit, Part of a retirement community
Medicare CCN
525064
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
110
Average residents per day
80
Ownership
Nonprofit, corporation
Legal business name
Lindengrove Communities LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525064. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jul 20, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 7, 2023 to Jul 20, 2026): 14 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Jul 20, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights
D
Potential for more than minimal harm, isolated
Jul 20, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 20, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 20, 2026Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Jul 20, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 20, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jul 20, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jul 20, 2026Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jul 20, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Jul 20, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control
D
Potential for more than minimal harm, isolated
Jul 20, 2026Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff…
Infection Control
D
Potential for more than minimal harm, isolated
Jul 20, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $100,006 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 8, 2025Fine: $55,200
Jan 21, 2025Fine: $44,806
Jan 21, 2025Payment denial for 12 days from Feb 21, 2025

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.32 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
2.16 hours
Total nurse staffing on weekends
3.01 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
21%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.