Nursing HomeInspections

Green Bay Health Services

Nursing home in Green Bay, WI

Medicare & Medicaid certified2★ overall (CMS)

Call (920) 499-5177Send a messageMap ↗

Public-record details

Address
1640 Shawano Ave, Green Bay, WI 54303
Phone
(920) 499-5177
Listed under
For-profit, No fines in 3 years
Medicare CCN
525342
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
1 of 5
Certified beds
125
Average residents per day
64
Ownership
For-profit, corporation
Legal business name
Nsh Green Bay LLC
Chain
North Shore Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 1, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525342. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 18, 2025. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 12, 2023 to Aug 4, 2025): 12 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 4, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 18, 2025Give the resident's representative the ability to exercise the resident's rights.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 18, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
Jun 18, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jun 18, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation
E
Potential for more than minimal harm, pattern
Jun 18, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
E
Potential for more than minimal harm, pattern
Jun 18, 2025Hire a qualified full-time social worker in a facility with more than 120 beds.
Administration · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 20, 2025Honor the resident's right to manage his or her financial affairs.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 29. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.37 hours
Registered nurse (RN) time per resident per day
0.76 hours
Nurse aide time per resident per day
1.86 hours
Total nurse staffing on weekends
3.13 hours
Nursing staff turnover (yearly)
49%
RN turnover (yearly)
54%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Green Bay

All 6 in Green Bay →