Serenity Spring Senior Living at Green Bay
Nursing home in Green Bay, WI
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 1555 Dousman St, Green Bay, WI 54303
- Phone
- (920) 494-4525
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 525486
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 64
- Average residents per day
- 50
- Ownership
- For-profit, corporation
- Legal business name
- Zunker Health Care INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 7, 2026. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2023 to Jan 7, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 7, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 7, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Jan 7, 2026 | Provide and implement an infection prevention and control program. | E |
| Jan 7, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Nov 27, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 5, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Sep 5, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
| Sep 5, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Aug 23, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.58 hours
- Registered nurse (RN) time per resident per day
- 0.76 hours
- Nurse aide time per resident per day
- 3.01 hours
- Total nurse staffing on weekends
- 4.07 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 0%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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