Nursing HomeInspections

Wausau Manor Health Services

Nursing home in Wausau, WI

Medicare & Medicaid certified3★ overall (CMS)

Call (715) 842-0575Send a messageMap ↗

Public-record details

Address
3107 Westhill Dr, Wausau, WI 54401
Phone
(715) 842-0575
Listed under
For-profit, No fines in 3 years
Medicare CCN
525369
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
2 of 5
Certified beds
68
Average residents per day
53
Ownership
For-profit, limited Liability company
Legal business name
Nsh Wausau LLC
Chain
North Shore Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 14, 1984
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525369. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 2, 2025. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 17, 2023 to Oct 2, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Oct 2, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 2, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Oct 2, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 2, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Oct 2, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Oct 2, 2025Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Oct 2, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Oct 2, 2025Dispose of garbage and refuse properly.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Aug 21, 2025Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 21, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 7, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 15, 2024Dispose of garbage and refuse properly.
Nutrition and Dietary		C
Potential for minimal harm, widespread

Showing the 12 most recent of 14. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.58 hours
Registered nurse (RN) time per resident per day
1.17 hours
Nurse aide time per resident per day
2.04 hours
Total nurse staffing on weekends
3.13 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
29%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Wausau

Wood Aven Health and Rehabilitation1821 N 4th Ave · Wausau, WI 54401 · (715) 675-9451 · For-profit17 health citations in 3 inspection cycles · last standard inspection Apr 1, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)North Central Health Care2400 Marshall Street, Ste a · Wausau, WI 54403 · (715) 841-5178 · Government-owned20 health citations in 3 inspection cycles · last standard inspection Aug 21, 2025 · $56,244 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Amethyst Health of Wausau1010 E Wausau Ave · Wausau, WI 54403 · (715) 842-2028 · For-profit45 health citations in 3 inspection cycles · last standard inspection Sep 4, 2025 · $35,173 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)CMS abuse icon

All 4 in Wausau →