Wood Aven Health and Rehabilitation
Nursing home in Wausau, WI
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1821 N 4th Ave, Wausau, WI 54401
- Phone
- (715) 675-9451
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 525503
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 82
- Average residents per day
- 71
- Ownership
- For-profit, limited Liability company
- Legal business name
- River Hawk Healthcare LLC
- Chain
- The Ensign Group (342 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 1, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 30, 2023 to May 27, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 27, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Apr 1, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Apr 1, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Apr 1, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Apr 1, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 1, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 1, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Apr 1, 2026 | Ensure that residents are free from significant medication errors. | D |
| Apr 1, 2026 | Provide and implement an infection prevention and control program. | D |
| Apr 1, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E |
| Dec 23, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 26, 2025 | Respond appropriately to all alleged violations. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.90 hours
- Registered nurse (RN) time per resident per day
- 1.16 hours
- Nurse aide time per resident per day
- 2.21 hours
- Total nurse staffing on weekends
- 3.29 hours
- Nursing staff turnover (yearly)
- 60%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.