Nursing HomeInspections

Riverside

Nursing home in La Crosse, WI

Medicare & Medicaid certified4★ overall (CMS)

Call (608) 406-3900Send a messageMap ↗

Public-record details

Address
2575 S. 7th St., La Crosse, WI 54601
Phone
(608) 406-3900
Listed under
Nonprofit, 4–5 star overall rating
Medicare CCN
525455
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
1 of 5
Certified beds
123
Average residents per day
94
Ownership
Nonprofit, corporation
Legal business name
Bethany Lutheran Homes, INC.
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525455. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 15, 2026. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 9, 2023 to Jan 15, 2026): 1 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jan 15, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 15, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 15, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 15, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jan 15, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration		D
Potential for more than minimal harm, isolated
Jan 22, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		J
Immediate jeopardy, isolated
Aug 29, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Aug 29, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Aug 29, 2024Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Aug 9, 2023Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Aug 9, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Aug 9, 2023Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $21,645 in the last three years.

Jan 22, 2025Fine: $21,645

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.80 hours
Registered nurse (RN) time per resident per day
1.22 hours
Nurse aide time per resident per day
3.05 hours
Total nurse staffing on weekends
4.38 hours
Nursing staff turnover (yearly)
47%
RN turnover (yearly)
41%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in La Crosse

Hillview Health Care Ctr3501 Park Lane Dr · La Crosse, WI 54601 · (608) 789-4800 · Government-owned12 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Bethany St Joseph Care Ctr2501 Shelby Rd · La Crosse, WI 54601 · (608) 788-5700 · Nonprofit13 health citations in 3 inspection cycles · last standard inspection Jun 19, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Benedictine Manor of LaCrosse2902 East Avenue South · La Crosse, WI 54601 · (608) 788-9870 · Nonprofit25 health citations in 3 inspection cycles · last standard inspection Mar 5, 2025 · $90,784 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in La Crosse →