Brewster Village
Nursing home in Appleton, WI
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 3300 W Brewster St, Appleton, WI 54914
- Phone
- (920) 832-5400
- Listed under
- Government-owned, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 525574
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 204
- Average residents per day
- 122
- Ownership
- Government, county
- Legal business name
- County of Outagamie
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 15, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 29, 2023 to Apr 15, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 15, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 15, 2026 | Respond appropriately to all alleged violations. | D |
| Apr 15, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 15, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Apr 15, 2026 | Provide and implement an infection prevention and control program. | F |
| Mar 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Aug 15, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Jan 8, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Jan 8, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 8, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jan 8, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jan 8, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.10 hours
- Registered nurse (RN) time per resident per day
- 1.57 hours
- Nurse aide time per resident per day
- 3.21 hours
- Total nurse staffing on weekends
- 4.65 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 31%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.