St Joseph Residence
Nursing home in New London, WI
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 107 E Beckert Rd, New London, WI 54961
- Phone
- (920) 982-5354
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 525599
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 50
- Average residents per day
- 42
- Ownership
- Nonprofit, church related
- Legal business name
- St Joseph Residence INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 1, 2025. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 12, 2023 to Oct 1, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Oct 1, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Oct 1, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| Oct 1, 2025 | Provide and implement an infection prevention and control program. | E |
| Aug 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Nov 7, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 7, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Aug 7, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Aug 7, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Aug 7, 2024 | Provide and implement an infection prevention and control program. | E |
| Jul 12, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jul 12, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jul 12, 2023 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 6.03 hours
- Registered nurse (RN) time per resident per day
- 0.85 hours
- Nurse aide time per resident per day
- 4.12 hours
- Total nurse staffing on weekends
- 5.40 hours
- Nursing staff turnover (yearly)
- 38%
- RN turnover (yearly)
- 27%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.