Dove Healthcare - Spooner
Nursing home in Spooner, WI
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 510 First St, Spooner, WI 54801
- Phone
- (715) 635-1415
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 525673
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 50
- Average residents per day
- 43
- Ownership
- For-profit, limited Liability company
- Legal business name
- Spooner Rehabilitation and Nursing Center LLC
- Chain
- Dove Healthcare (11 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 15, 2004
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 23, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 12, 2023 to Jul 23, 2025): 4 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 23, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jul 23, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Jul 23, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Jul 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jul 23, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jul 23, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Jul 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jul 23, 2025 | Provide and implement an infection prevention and control program. | F |
| Jan 21, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Aug 21, 2024 | Keep all essential equipment working safely. | F |
| May 23, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C |
| May 23, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.63 hours
- Registered nurse (RN) time per resident per day
- 0.93 hours
- Nurse aide time per resident per day
- 3.02 hours
- Total nurse staffing on weekends
- 4.01 hours
- Nursing staff turnover (yearly)
- 71%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.