Nursing HomeInspections

Neighbors - West Neighborhood (The)

Nursing home in Menomonie, WI

Medicare & Medicaid certified5★ overall (CMS)

Call (715) 232-2661Send a messageMap ↗

Public-record details

Address
651 Howison Circle, Menomonie, WI 54751
Phone
(715) 232-2661
Listed under
Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN
525714
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
5 of 5
Quality measures rating
2 of 5
Certified beds
46
Average residents per day
44
Ownership
Government, county
Legal business name
County of Dunn
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 27, 2013
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 525714. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 19, 2026. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 13, 2023 to Mar 19, 2026): 0 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 19, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 19, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 19, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 19, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 8, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 8, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Dec 13, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 13, 2023Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 13, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 13, 2023Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Dec 13, 2023Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and…
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Dec 13, 2023Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 13. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.20 hours
Registered nurse (RN) time per resident per day
1.17 hours
Nurse aide time per resident per day
2.95 hours
Total nurse staffing on weekends
3.91 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
23%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Menomonie

American Lutheran Home-Menomonie915 Elm Ave E · Menomonie, WI 54751 · (715) 235-9041 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Aug 27, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Neighbors - East Neighborhood (The)658 Howison Circle · Menomonie, WI 54751 · (715) 232-2661 · Government-owned12 health citations in 3 inspection cycles · last standard inspection Jan 7, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Neighbors - Central Neighborhood (The)2901 Forbes Ave · Menomonie, WI 54751 · (715) 232-2661 · Government-owned6 health citations in 3 inspection cycles · last standard inspection Jun 19, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)

All 4 in Menomonie →