Medical Suites at Oak Creek (The)
Nursing home in Oak Creek, WI
Medicare & Medicaid certifiedSpecial Focus Facility (CMS)
Public-record details
- Address
- 2700 Honadel Boulevard, Oak Creek, WI 53154
- Phone
- (414) 435-2005
- Listed under
- For-profit
- Medicare CCN
- 525730
- Overall star rating
- Not rated by CMS
- Certified beds
- 144
- Average residents per day
- 120
- Ownership
- For-profit, corporation
- Legal business name
- Oak Creek Health and Rehabilitation Center LLC
- Chain
- Champion Care (22 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 8, 2020
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 3, 2025. CMS lists 125 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 27, 2023 to May 19, 2026): 82 from complaint inspections, 12 at the “actual harm” level or higher, including 10 at “immediate jeopardy”. CMS has placed this facility in its Special Focus Facility program for nursing homes with a persistent record of serious inspection problems; it gets more frequent inspections.
| Inspection | Citation | Severity |
|---|---|---|
| May 19, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 19, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 19, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| May 7, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 7, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| May 7, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| May 7, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| May 7, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 7, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 7, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| May 7, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| May 7, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
Fines and payment denials
CMS records 2 fines totalling $92,627 and 1 denial of Medicare payment for new admissions in the last three years.
| Jul 15, 2024 | Fine: $64,527 |
| Jul 15, 2024 | Payment denial for 49 days from Aug 13, 2024 |
| Apr 17, 2024 | Fine: $28,100 |
Staffing
- Total nurse staffing per resident per day
- 3.63 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 1.79 hours
- Total nurse staffing on weekends
- 3.29 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 53%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.