Nursing HomeInspections

Southland

Nursing home in Norwalk, CA

Medicare & Medicaid certified1★ overall (CMS)

Call (562) 868-9761Send a messageMap ↗

Public-record details

Address
11701 Studebaker Road, Norwalk, CA 90650
Phone
(562) 868-9761
Listed under
For-profit
Medicare CCN
555070
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
114
Ownership
For-profit, limited Liability company
Legal business name
Southland Managment LLC
Chain
The Ensign Group (342 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 15, 1977
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555070. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 7, 2026. CMS lists 91 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 8, 2023 to May 28, 2026): 34 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
May 28, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 7, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
May 7, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
May 7, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
May 7, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
May 7, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 7, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 7, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 7, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 7, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 7, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 7, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 91. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $38,376 in the last three years.

Jan 8, 2025Fine: $18,564
Mar 29, 2024Fine: $19,812

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.40 hours
Registered nurse (RN) time per resident per day
0.55 hours
Nurse aide time per resident per day
2.52 hours
Total nurse staffing on weekends
4.03 hours
Nursing staff turnover (yearly)
42%
RN turnover (yearly)
8%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Norwalk

Cottage Crest Post Acute12350 Rosecrans · Norwalk, CA 90650 · (562) 921-6624 · For-profit59 health citations in 3 inspection cycles · last standard inspection May 5, 2026 · $66,245 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Dept of State Hospitals - Metropolitan SNF11401 South Bloomfield Avenue · Norwalk, CA 90650 · (562) 863-7011 · Government-owned53 health citations in 3 inspection cycles · last standard inspection Dec 8, 2025 · $134,583 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)CMS abuse iconIntercommunity Healthcare & Rehabilitation Center12627 Studebaker Road · Norwalk, CA 90650 · (562) 868-4767 · For-profit46 health citations in 3 inspection cycles · last standard inspection Jul 25, 2025 · $20,654 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Norwalk Skilled Nursing & Wellness Centre, LLC11510 Imperial Highway · Norwalk, CA 90650 · (562) 868-6791 · For-profit80 health citations in 3 inspection cycles · last standard inspection Jul 18, 2025 · $72,794 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Studebaker Healthcare Center13226 Studebaker Rd · Norwalk, CA 90650 · (562) 868-0591 · For-profit108 health citations in 3 inspection cycles · last standard inspection Feb 20, 2026 · $27,378 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse iconThe Springs Post-Acute10625 Leffingwell Road · Norwalk, CA 90650 · (562) 864-2541 · For-profit70 health citations in 3 inspection cycles · last standard inspection Apr 23, 2026 · $66,866 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 7 in Norwalk →