Dept of State Hospitals - Metropolitan SNF
Nursing home in Norwalk, CA
Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)CMS abuse icon
We send it to Dept of State Hospitals - Metropolitan SNF if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (562) 863-7011.
Public-record details
- Address
- 11401 South Bloomfield Avenue, Norwalk, CA 90650
- Phone
- (562) 863-7011
- Listed under
- Government-owned
- Medicare CCN
- 555731
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 102
- Average residents per day
- 56
- Ownership
- Government, state
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 13, 1998
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Partial
Inspection record
Most recent standard health inspection: Dec 8, 2025. CMS lists 53 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 1, 2023 to May 6, 2026): 16 from complaint inspections, 5 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| May 6, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 7, 2026 | Respond appropriately to all alleged violations. | D |
| Mar 7, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Mar 7, 2026 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F |
| Mar 7, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Mar 7, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | L |
| Dec 8, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 8, 2025 | Ensure each resident receives an accurate assessment. | D |
| Dec 8, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Dec 8, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 8, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Dec 8, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Fines and payment denials
CMS records 3 fines totalling $135,767 and 1 denial of Medicare payment for new admissions in the last three years.
| Mar 7, 2026 | Fine: $51,490 |
| Dec 8, 2025 | Fine: $66,705 |
| Dec 8, 2025 | Payment denial for 34 days from Jan 6, 2026 |
| Jul 2, 2024 | Fine: $17,572 |
Staffing
- Total nurse staffing per resident per day
- 9.77 hours
- Registered nurse (RN) time per resident per day
- 4.04 hours
- Nurse aide time per resident per day
- 1.22 hours
- Total nurse staffing on weekends
- 8.93 hours
- Nursing staff turnover (yearly)
- 28%
- RN turnover (yearly)
- 38%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Norwalk
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error