Nursing HomeInspections

Willows Post Acute

Nursing home in Willows, CA

Medicare & Medicaid certified5★ overall (CMS)

Call (530) 934-2834Send a messageMap ↗

Public-record details

Address
320 North Crawford Street, Willows, CA 95988
Phone
(530) 934-2834
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
555151
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
79
Average residents per day
70
Ownership
For-profit, corporation
Legal business name
320 North Crawford Avenue Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 1, 1982
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555151. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 3, 2025. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 7, 2022 to Feb 20, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 20, 2026Honor the resident's right to manage his or her financial affairs.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 14, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jul 30, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 3, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 4, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 4, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
Apr 4, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 4, 2024Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 4, 2024Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 4, 2024Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 4, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Apr 4, 2024Provide or obtain dental services for each resident.
Quality of Life and Care		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 20. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.77 hours
Registered nurse (RN) time per resident per day
0.24 hours
Nurse aide time per resident per day
2.30 hours
Total nurse staffing on weekends
3.59 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
67%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.