Country Hills Post Acute
Nursing home in El Cajon, CA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 1580 Broadway, El Cajon, CA 92021
- Phone
- (619) 441-8745
- Listed under
- For-profit
- Medicare CCN
- 555431
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 305
- Average residents per day
- 293
- Ownership
- For-profit, limited Liability company
- Legal business name
- El Cajon Post Acute LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 3, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 14, 2025. CMS lists 73 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 21, 2022 to May 28, 2026): 23 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 28, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 20, 2026 | Ensure each resident receives an accurate assessment. | D |
| Apr 23, 2026 | Provide and implement an infection prevention and control program. | D |
| Mar 19, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 18, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Mar 18, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 18, 2026 | Ensure that residents are free from significant medication errors. | J |
| Mar 3, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 17, 2026 | Respond appropriately to all alleged violations. | D |
| Aug 27, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D |
| Jul 29, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jul 29, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
Fines and payment denials
CMS records 1 fine totalling $122,210 in the last three years.
| Feb 17, 2026 | Fine: $122,210 |
Staffing
- Total nurse staffing per resident per day
- 3.91 hours
- Registered nurse (RN) time per resident per day
- 0.24 hours
- Nurse aide time per resident per day
- 2.45 hours
- Total nurse staffing on weekends
- 3.69 hours
- Nursing staff turnover (yearly)
- 58%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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