Nursing HomeInspections

Eastern Plumas Hospital- Portola Campus Dp/snf

Nursing home in Portola, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (530) 832-4277Send a messageMap ↗

Public-record details

Address
500 First Street, Portola, CA 96122
Phone
(530) 832-4277
Listed under
Government-owned
Medicare CCN
555433
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
1 of 5
Certified beds
66
Average residents per day
60
Ownership
Government, hospital district
Legal business name
Eastern Plumas Health Care District
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 11, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 555433. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 24, 2025. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 19, 2022 to Jul 24, 2025): 11 from complaint inspections, 4 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 24, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Jul 24, 2025Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Jul 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
Jul 24, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		E
Potential for more than minimal harm, pattern
Jul 24, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jul 24, 2025Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Jul 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		G
Actual harm, isolated
May 14, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 14, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
May 14, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Mar 25, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 20, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $69,450 in the last three years.

Jul 24, 2025Fine: $12,438
May 14, 2025Fine: $19,338
Mar 20, 2025Fine: $37,674

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.70 hours
Registered nurse (RN) time per resident per day
1.01 hours
Nurse aide time per resident per day
2.76 hours
Total nurse staffing on weekends
4.06 hours
Nursing staff turnover (yearly)
33%
RN turnover (yearly)
21%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.