Nursing HomeInspections

Mountains Community Hosp DP/SNF

Nursing home in Lake Arrowhead, CA

Medicare & Medicaid certified4★ overall (CMS)

Call (909) 336-3651Send a messageMap ↗

Public-record details

Address
29101 Hospital Road, Lake Arrowhead, CA 92352
Phone
(909) 336-3651
Listed under
Government-owned, 4–5 star overall rating, No fines in 3 years
Medicare CCN
555467
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
5 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
19
Average residents per day
17
Ownership
Government, hospital district
Legal business name
San Bernardino Mountains Community Hospital District
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 11, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555467. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 5, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to Jun 5, 2025): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 5, 2025Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 5, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 5, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 5, 2025Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Apr 20, 2023Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 20, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 20, 2023Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 20, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Apr 20, 2023Dispose of garbage and refuse properly.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
7.12 hours
Registered nurse (RN) time per resident per day
1.22 hours
Nurse aide time per resident per day
3.93 hours
Total nurse staffing on weekends
6.38 hours
Nursing staff turnover (yearly)
38%
RN turnover (yearly)
17%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.