Ridgeway Post Acute
Nursing home in Petaluma, CA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 523 Hayes Lane, Petaluma, CA 94952
- Phone
- (707) 763-2457
- Listed under
- For-profit
- Medicare CCN
- 555703
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 79
- Average residents per day
- 75
- Ownership
- For-profit, limited Liability company
- Legal business name
- Petaluma SNF Healthcare, LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 18, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 27, 2024. CMS lists 57 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 12, 2019 to Jun 18, 2026): 22 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 18, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | E |
| Dec 16, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Dec 16, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Aug 8, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 16, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 3, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Apr 16, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 16, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Apr 16, 2025 | Provide appropriate foot care. | G |
| Mar 12, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Mar 12, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Jan 22, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
Fines and payment denials
CMS records 3 fines totalling $32,280 in the last three years.
| Apr 16, 2025 | Fine: $16,244 |
| Aug 13, 2024 | Fine: $8,018 |
| Aug 13, 2024 | Fine: $8,018 |
Staffing
- Total nurse staffing per resident per day
- 4.10 hours
- Registered nurse (RN) time per resident per day
- 0.41 hours
- Nurse aide time per resident per day
- 2.69 hours
- Total nurse staffing on weekends
- 3.61 hours
- Nursing staff turnover (yearly)
- 36%
- RN turnover (yearly)
- 43%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.