Nursing HomeInspections

Ridgeway Post Acute

Nursing home in Petaluma, CA

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
523 Hayes Lane, Petaluma, CA 94952
Phone
(707) 763-2457
Listed under
For-profit
Medicare CCN
555703
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measures rating
4 of 5
Certified beds
79
Average residents per day
74
Ownership
For-profit, limited Liability company
Legal business name
Petaluma SNF Healthcare, LLC
Chain
Pacs Group (277 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 18, 1997
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555703. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 18, 2026. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 12, 2022 to Jun 18, 2026): 22 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 18, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jun 18, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 18, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 18, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 18, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 18, 2026Keep residents' personal and medical records private and confidential.
Resident Rights		E
Potential for more than minimal harm, pattern
Jun 18, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Dec 16, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 16, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 8, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 16, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 3, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 61. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $32,280 in the last three years.

Apr 16, 2025Fine: $16,244
Aug 13, 2024Fine: $8,018
Aug 13, 2024Fine: $8,018

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.08 hours
Registered nurse (RN) time per resident per day
0.44 hours
Nurse aide time per resident per day
2.53 hours
Total nurse staffing on weekends
3.62 hours
Nursing staff turnover (yearly)
36%
RN turnover (yearly)
36%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Petaluma

Hillcrest Post Acute450 Hayes Lane · Petaluma, CA 94952 · (707) 778-8686 · For-profit30 health citations in 3 inspection cycles · last standard inspection Sep 11, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Petaluma Post-Acute Rehabilitation1115 B Street · Petaluma, CA 94952 · (707) 765-3030 · For-profit16 health citations in 3 inspection cycles · last standard inspection Dec 19, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Vineyard Post Acute101 Monroe Street · Petaluma, CA 94954 · (707) 763-4109 · For-profit45 health citations in 3 inspection cycles · last standard inspection Dec 18, 2025 · $55,692 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
North Bay Post Acute300 Douglas Street · Petaluma, CA 94952 · (707) 763-6887 · For-profit87 health citations in 3 inspection cycles · last standard inspection Jan 9, 2026 · $179,613 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 5 in Petaluma →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error