Nursing HomeInspections

San Juan Hills Healthcare Center

Nursing home in San Juan Capistrano, CA

Medicare-certified4★ overall (CMS)

Call (949) 248-8855Send a messageMap ↗

Public-record details

Address
31741 Rancho Viejo Road, San Juan Capistrano, CA 92675
Phone
(949) 248-8855
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN
555763
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
45
Average residents per day
42
Ownership
For-profit, limited Liability company
Legal business name
Asrv LLC
Chain
Aspen Skilled Healthcare (35 facilities)
Certified for
Medicare
First approved by Medicare/Medicaid
Aug 31, 2000
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555763. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 22, 2026. CMS lists 64 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 17, 2023 to May 26, 2026): 14 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 26, 2026Post nurse staffing information every day.
Nursing and Physician Services · complaint inspection		B
Potential for minimal harm, pattern
May 26, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 26, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 20, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 22, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights		B
Potential for minimal harm, pattern
Jan 22, 2026Dispose of garbage and refuse properly.
Nutrition and Dietary		B
Potential for minimal harm, pattern
Jan 22, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 22, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 22, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 22, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 22, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 22, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 64. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.08 hours
Registered nurse (RN) time per resident per day
0.92 hours
Nurse aide time per resident per day
2.86 hours
Total nurse staffing on weekends
4.50 hours
Nursing staff turnover (yearly)
37%
RN turnover (yearly)
14%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.