Nursing HomeInspections

Masonic Home

Nursing home in Union City, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (510) 471-3434Send a messageMap ↗
Thanks, we got your message.

We send it to Masonic Home if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (510) 471-3434.

Public-record details

Address
34400 Mission Blvd, Union City, CA 94587
Phone
(510) 471-3434
Listed under
Nonprofit, No fines or payment denials in 3 years, Part of a retirement community
Medicare CCN
555843
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
4 of 5
Staffing rating
4 of 5
Quality measures rating
1 of 5
Certified beds
125
Average residents per day
80
Ownership
Nonprofit, corporation
Legal business name
Masonic Homes of California
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 12, 2007
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555843. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Feb 6, 2025. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 2, 2019 to Jun 2, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 2, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 2, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		E
Potential for more than minimal harm, pattern
Feb 6, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 6, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Feb 6, 2025Dispose of garbage and refuse properly.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Feb 6, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental		D
Potential for more than minimal harm, isolated
Feb 6, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Feb 6, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental		E
Potential for more than minimal harm, pattern
Aug 28, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 13, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jul 13, 2023Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jul 13, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.54 hours
Registered nurse (RN) time per resident per day
0.77 hours
Nurse aide time per resident per day
2.90 hours
Total nurse staffing on weekends
4.09 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
53%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error