We Care Skilled Nursing Facility
Nursing home in Hayward, CA
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 21863 Vallejo Street, Hayward, CA 94541
- Phone
- (510) 750-1245
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 555914
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 28
- Average residents per day
- 27
- Ownership
- For-profit, corporation
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 11, 2019
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 28, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 22, 2022 to Feb 28, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 28, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
| Feb 28, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Feb 28, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Feb 28, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Feb 28, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Feb 28, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Feb 28, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| Feb 28, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 28, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Feb 28, 2025 | Ensure medication error rates are not 5 percent or greater. | E |
| Feb 28, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Dec 31, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.90 hours
- Registered nurse (RN) time per resident per day
- 0.34 hours
- Nurse aide time per resident per day
- 2.27 hours
- Total nurse staffing on weekends
- 3.68 hours
- Nursing staff turnover (yearly)
- 52%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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