White Acres Wellness & Rehabilitation

Nursing home in El Paso, TX

Medicare & Medicaid certified2★ overall (CMS)

Call (915) 581-4683 Send a message Map ↗

Public-record details

Address: 7304 Good Samaritan Court, El Paso, TX 79912
Phone: (915) 581-4683
Listed under: For-profit
Medicare CCN: 675025
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 74
Average residents per day: 67
Ownership: For-profit, limited Liability company
Legal business name: Frio Hospital District
Chain: Opco Skilled Management (66 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 1, 1992
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 675025. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 29, 2026. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Jun 16, 2026): 16 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 16, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jun 5, 2026	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jan 29, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Jan 29, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Jan 29, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights	E Potential for more than minimal harm, pattern
Jan 29, 2026	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights	E Potential for more than minimal harm, pattern
Jan 29, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jan 29, 2026	Ensure the activities program is directed by a qualified professional. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jan 29, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jan 29, 2026	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jan 29, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jan 29, 2026	Dispose of garbage and refuse properly. Nutrition and Dietary	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 40. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $4,475 in the last three years.

Aug 24, 2023

Fine: $4,475

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.32 hours
Registered nurse (RN) time per resident per day: 0.60 hours
Nurse aide time per resident per day: 1.97 hours
Total nurse staffing on weekends: 2.99 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 69%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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