Nursing HomeInspections

Crestwood Health and Rehabilitation Center

Nursing home in Wills Point, TX

Medicare & Medicaid certified5★ overall (CMS)

Call (903) 873-5400Send a messageMap ↗

Public-record details

Address
1448 Houston St, Wills Point, TX 75169
Phone
(903) 873-5400
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
675597
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
117
Average residents per day
85
Ownership
For-profit, partnership
Legal business name
Eastland Memorial Hospital District
Chain
The Ensign Group (342 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
May 29, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 675597. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 7, 2026. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2023 to Jan 7, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 7, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 7, 2026Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration		D
Potential for more than minimal harm, isolated
Jan 7, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Oct 16, 2024Give residents a notice of rights, rules, services and charges.
Resident Rights		E
Potential for more than minimal harm, pattern
Aug 30, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 23, 2023Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection		B
Potential for minimal harm, pattern
Aug 23, 2023Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Aug 23, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 23, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Aug 23, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.29 hours
Registered nurse (RN) time per resident per day
0.47 hours
Nurse aide time per resident per day
1.95 hours
Total nurse staffing on weekends
3.07 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
20%
Administrators who left in the past year
3

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.