Paradigm at Westbury
Nursing home in Houston, TX
Medicare & Medicaid certified1★ overall (CMS)
We send it to Paradigm at Westbury if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (713) 721-0297.
Public-record details
- Address
- 5201 S Willow Dr, Houston, TX 77035
- Phone
- (713) 721-0297
- Listed under
- For-profit
- Medicare CCN
- 675612
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 148
- Average residents per day
- 108
- Ownership
- For-profit, corporation
- Legal business name
- Oakbend Medical Center
- Chain
- Paradigm Healthcare (17 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 9, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 30, 2026. CMS lists 43 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 17, 2023 to Aug 15, 2026): 34 from complaint inspections, 8 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 15, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | G |
| May 30, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| May 30, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| May 30, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| May 30, 2026 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| May 30, 2026 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff… | D |
| May 30, 2026 | Provide and implement an infection prevention and control program. | E |
| May 30, 2026 | Provide enough food/fluids to maintain a resident's health. | G |
| Nov 24, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 24, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 28, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | K |
| May 2, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
Fines and payment denials
CMS records 5 fines totalling $127,648 in the last three years.
| Aug 15, 2026 | Fine: $19,610 |
| May 30, 2026 | Fine: $26,180 |
| Aug 28, 2025 | Fine: $14,596 |
| Jan 15, 2025 | Fine: $52,699 |
| Jan 7, 2024 | Fine: $14,563 |
Staffing
- Total nurse staffing per resident per day
- 3.07 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 1.84 hours
- Total nurse staffing on weekends
- 2.70 hours
- Nursing staff turnover (yearly)
- 64%
- RN turnover (yearly)
- 73%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Houston
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error