Park Manor of Westchase

Nursing home in Houston, TX

Medicare & Medicaid certified2★ overall (CMS)

Call (281) 497-2838 Send a message Map ↗

Public-record details

Address: 11910 Richmond Ave, Houston, TX 77082
Phone: (281) 497-2838
Listed under: For-profit
Medicare CCN: 676059
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 5 of 5
Certified beds: 125
Average residents per day: 105
Ownership: For-profit, corporation
Legal business name: Winnie-Stowell Hospital District
Chain: Hmg Healthcare (31 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 9, 2005
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 676059. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 9, 2026. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Jun 13, 2026): 18 from complaint inspections, 7 at the “actual harm” level or higher, including 6 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 13, 2026	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Apr 9, 2026	Reasonably accommodate the needs and preferences of each resident. Resident Rights	E Potential for more than minimal harm, pattern
Apr 9, 2026	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Apr 9, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	E Potential for more than minimal harm, pattern
Apr 9, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Feb 9, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Jun 11, 2025	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Feb 22, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Feb 22, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 22, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 22, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 22, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $127,277 in the last three years.

Feb 9, 2026	Fine: $17,345
Feb 22, 2025	Fine: $16,149
Aug 24, 2023	Fine: $93,783

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.25 hours
Registered nurse (RN) time per resident per day: 0.38 hours
Nurse aide time per resident per day: 2.11 hours
Total nurse staffing on weekends: 3.02 hours
Nursing staff turnover (yearly): 40%
RN turnover (yearly): 58%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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