River Hills Health and Rehabilitation Center
Nursing home in Kerrville, TX
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2091 Bandera Hwy, Kerrville, TX 78028
- Phone
- (830) 257-9900
- Listed under
- For-profit
- Medicare CCN
- 676114
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 150
- Average residents per day
- 99
- Ownership
- For-profit, individual
- Legal business name
- Uvalde County Hospital Authority
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 2006
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 13, 2025. CMS lists 57 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 4, 2023 to Jun 19, 2026): 26 from complaint inspections, 6 at the “actual harm” level or higher, including 6 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 19, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 7, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 7, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 7, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 4, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Feb 4, 2026 | Ensure each resident receives an accurate assessment. | D |
| Nov 26, 2025 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F |
| Sep 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 13, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Jun 13, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 13, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Jun 13, 2025 | Assist a resident in gaining access to vision and hearing services. | D |
Fines and payment denials
CMS records 3 fines totalling $112,133 in the last three years.
| Feb 8, 2025 | Fine: $49,392 |
| Dec 21, 2024 | Fine: $47,467 |
| Jan 10, 2024 | Fine: $15,274 |
Staffing
- Total nurse staffing per resident per day
- 3.11 hours
- Registered nurse (RN) time per resident per day
- 0.23 hours
- Nurse aide time per resident per day
- 1.83 hours
- Total nurse staffing on weekends
- 2.73 hours
- Nursing staff turnover (yearly)
- 76%
- RN turnover (yearly)
- 83%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.