Southern Oaks Therapy and Living Center
Nursing home in Dallas, TX
Medicare & Medicaid certified3★ overall (CMS)
We send it to Southern Oaks Therapy and Living Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (469) 320-4400.
Public-record details
- Address
- 3350 Bonnie View Rd, Dallas, TX 75216
- Phone
- (469) 320-4400
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 745056
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 150
- Average residents per day
- 69
- Ownership
- For-profit, corporation
- Legal business name
- West Wharton County Hospital District
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 18, 2024
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 10, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 8, 2024 to Jul 8, 2026): 14 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 8, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jul 8, 2026 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D |
| Jun 4, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 21, 2026 | Ensure that residents are free from significant medication errors. | E |
| May 7, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Apr 21, 2026 | Provide and implement an infection prevention and control program. | E |
| Feb 15, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 15, 2026 | Reasonably accommodate the needs and preferences of each resident. | E |
| Feb 6, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Jan 14, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E |
| Sep 10, 2025 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | E |
| Sep 10, 2025 | Keep residents' personal and medical records private and confidential. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 1.93 hours
- Registered nurse (RN) time per resident per day
- 0.22 hours
- Nurse aide time per resident per day
- 1.19 hours
- Total nurse staffing on weekends
- 1.69 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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