Redlands Healthcare Center
Nursing home in Redlands, CA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1620 W Fern Ave, Redlands, CA 92373
- Phone
- (909) 793-2609
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 055001
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 78
- Average residents per day
- 73
- Ownership
- For-profit, limited Liability company
- Legal business name
- Ash Holdings LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 23, 2026. CMS lists 14 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 2, 2024 to Apr 23, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 23, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 23, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Apr 23, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Apr 23, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Apr 23, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F |
| Apr 23, 2026 | Provide and implement an infection prevention and control program. | F |
| Feb 6, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 6, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Apr 17, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 2, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 2, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Feb 2, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.37 hours
- Registered nurse (RN) time per resident per day
- 0.50 hours
- Nurse aide time per resident per day
- 2.72 hours
- Total nurse staffing on weekends
- 4.01 hours
- Nursing staff turnover (yearly)
- 42%
- RN turnover (yearly)
- 0%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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