Nursing HomeInspections

Madison Grove Post Acute

Nursing home in Redlands, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (909) 792-6050Send a messageMap ↗

Public-record details

Address
1618 Laurel Ave, Redlands, CA 92373
Phone
(909) 792-6050
Listed under
For-profit
Medicare CCN
555350
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
243
Average residents per day
229
Ownership
For-profit, limited Liability company
Legal business name
Laurel Avenue LLC
Chain
Madison Creek Partners (13 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 7, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 555350. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 17, 2025. CMS lists 42 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 19, 2021 to Mar 3, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 3, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 9, 2026Keep all essential equipment working safely.
Environmental · complaint inspection
E
Potential for more than minimal harm, pattern
Sep 17, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Sep 17, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Sep 17, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 17, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Sep 17, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Sep 17, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
D
Potential for more than minimal harm, isolated
Sep 17, 2025Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State…
Resident Rights
E
Potential for more than minimal harm, pattern
Sep 17, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 17, 2025Provide and implement an infection prevention and control program.
Infection Control
F
Potential for more than minimal harm, widespread
Aug 27, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated

Showing the 12 most recent of 42. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $9,110 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 27, 2025Fine: $9,110
Aug 27, 2025Payment denial for 3 days from Sep 27, 2025

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.76 hours
Registered nurse (RN) time per resident per day
0.31 hours
Nurse aide time per resident per day
2.50 hours
Total nurse staffing on weekends
4.50 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
53%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Redlands

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