Madison Grove Post Acute
Nursing home in Redlands, CA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1618 Laurel Ave, Redlands, CA 92373
- Phone
- (909) 792-6050
- Listed under
- For-profit
- Medicare CCN
- 555350
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 243
- Average residents per day
- 229
- Ownership
- For-profit, limited Liability company
- Legal business name
- Laurel Avenue LLC
- Chain
- Madison Creek Partners (13 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 7, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 17, 2025. CMS lists 42 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 19, 2021 to Mar 3, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 3, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| Feb 9, 2026 | Keep all essential equipment working safely. | E |
| Sep 17, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Sep 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 17, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Sep 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Sep 17, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Sep 17, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| Sep 17, 2025 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State… | E |
| Sep 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Sep 17, 2025 | Provide and implement an infection prevention and control program. | F |
| Aug 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records 1 fine totalling $9,110 and 1 denial of Medicare payment for new admissions in the last three years.
| Aug 27, 2025 | Fine: $9,110 |
| Aug 27, 2025 | Payment denial for 3 days from Sep 27, 2025 |
Staffing
- Total nurse staffing per resident per day
- 4.76 hours
- Registered nurse (RN) time per resident per day
- 0.31 hours
- Nurse aide time per resident per day
- 2.50 hours
- Total nurse staffing on weekends
- 4.50 hours
- Nursing staff turnover (yearly)
- 32%
- RN turnover (yearly)
- 53%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Redlands
Plymouth VillageMedicare & Medicaid certified4★ overall (CMS)Redlands Comm Hosp D/p SnfMedicare & Medicaid certified4★ overall (CMS)Redlands Healthcare CenterMedicare & Medicaid certified4★ overall (CMS)Brookside Healthcare CenterMedicare & Medicaid certified3★ overall (CMS)Highland Care Center of RedlandsMedicare & Medicaid certified3★ overall (CMS)Asistencia Villa Healthcare CenterMedicare & Medicaid certified2★ overall (CMS)