Highland Care Center of Redlands
Nursing home in Redlands, CA
Medicare & Medicaid certified4★ overall (CMS)
We send it to Highland Care Center of Redlands if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (909) 793-2678.
Public-record details
- Address
- 700 E Highland Ave, Redlands, CA 92374
- Phone
- (909) 793-2678
- Listed under
- For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
- Medicare CCN
- 055650
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 80
- Average residents per day
- 77
- Ownership
- For-profit, limited Liability company
- Legal business name
- Ag Redlands LLC
- Chain
- Cambridge Healthcare Services (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 31, 1971
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 11, 2026. CMS lists 42 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 29, 2022 to Jun 11, 2026): 6 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 11, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Jun 11, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Jun 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 11, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jun 11, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 11, 2026 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Jun 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jun 11, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jun 11, 2026 | Dispose of garbage and refuse properly. | D |
| Jun 11, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | E |
| Jun 11, 2026 | Ensure each resident receives an accurate assessment. | E |
| Jun 11, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.34 hours
- Registered nurse (RN) time per resident per day
- 0.44 hours
- Nurse aide time per resident per day
- 2.57 hours
- Total nurse staffing on weekends
- 3.83 hours
- Nursing staff turnover (yearly)
- 50%
- RN turnover (yearly)
- 14%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Redlands
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error