Nursing HomeInspections

West Covina Healthcare Center

Nursing home in West Covina, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (626) 962-3368Send a messageMap ↗

Public-record details

Address
850 S. Sunkist Ave., West Covina, CA 91790
Phone
(626) 962-3368
Listed under
For-profit
Medicare CCN
055992
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
97
Average residents per day
90
Ownership
For-profit, limited Liability company
Legal business name
Ag West Covina LLC
Chain
Cambridge Healthcare Services (32 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 31, 1971
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 055992. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 5, 2025. CMS lists 50 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 7, 2023 to May 7, 2026): 17 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
May 7, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 23, 2026Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 2, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 5, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		B
Potential for minimal harm, pattern
Dec 5, 2025Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental		B
Potential for minimal harm, pattern
Dec 5, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 5, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 5, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 5, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 5, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 5, 2025Implement a program that monitors antibiotic use.
Infection Control		D
Potential for more than minimal harm, isolated
Dec 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 50. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $78,978 and 2 denials of Medicare payment for new admissions in the last three years.

Mar 28, 2024Fine: $29,816
Mar 28, 2024Payment denial for 4 days from Apr 26, 2024
Jan 31, 2024Fine: $14,211
Oct 13, 2023Fine: $34,951
Oct 13, 2023Payment denial for 6 days from Nov 11, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.01 hours
Registered nurse (RN) time per resident per day
0.49 hours
Nurse aide time per resident per day
2.51 hours
Total nurse staffing on weekends
3.63 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
50%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in West Covina

Beacon Healthcare Center919 N Sunset Ave · West Covina, CA 91790 · (626) 962-4489 · For-profit32 health citations in 3 inspection cycles · last standard inspection Jan 15, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)West Covina Medical Center D/p SNF725 S. Orange Avenue · West Covina, CA 91790 · (626) 338-8481 · For-profit35 health citations in 3 inspection cycles · last standard inspection Dec 18, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)West Haven Healthcare1495 West Cameron Ave. · West Covina, CA 91790 · (626) 962-4461 · For-profit55 health citations in 3 inspection cycles · last standard inspection Mar 16, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Clara Baldwin Stocker Home for Women527 S Valinda Avenue · West Covina, CA 91790 · (626) 962-7151 · Nonprofit60 health citations in 3 inspection cycles · last standard inspection Jan 30, 2026 · no CMS fines in 3 yrsMedicare-certified3★ overall (CMS)

All 5 in West Covina →