West Haven Healthcare
Nursing home in West Covina, CA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1495 West Cameron Ave., West Covina, CA 91790
- Phone
- (626) 962-4461
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 056228
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 99
- Average residents per day
- 77
- Ownership
- For-profit, limited Liability company
- Legal business name
- 1495 Cameron Avenue, LLC
- Chain
- Aaron Mayer (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 17, 1970
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 16, 2026. CMS lists 55 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 19, 2024 to May 5, 2026): 9 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 5, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Mar 16, 2026 | Post nurse staffing information every day. | B |
| Mar 16, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 16, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 16, 2026 | Ensure each resident receives an accurate assessment. | D |
| Mar 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 16, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Mar 16, 2026 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D |
| Mar 16, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | E |
| Mar 16, 2026 | Reasonably accommodate the needs and preferences of each resident. | E |
| Mar 16, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E |
| Mar 16, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.28 hours
- Registered nurse (RN) time per resident per day
- 0.45 hours
- Nurse aide time per resident per day
- 2.57 hours
- Total nurse staffing on weekends
- 3.85 hours
- Nursing staff turnover (yearly)
- 37%
- RN turnover (yearly)
- 57%
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.