Empress Care Center, LLC
Nursing home in San Jose, CA
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 1299 S. Bascom Avenue, San Jose, CA 95128
- Phone
- (408) 287-0616
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 056026
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 67
- Average residents per day
- 49
- Ownership
- For-profit, individual
- Chain
- Eva Care Group (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 10, 1969
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 28, 2025. CMS lists 44 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 2, 2022 to Apr 28, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 28, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 28, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 28, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Apr 28, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Apr 28, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Apr 28, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Apr 28, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | E |
| Apr 28, 2025 | Provide and implement an infection prevention and control program. | E |
| Apr 28, 2025 | Keep all essential equipment working safely. | E |
| Apr 28, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | F |
| Apr 28, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F |
| Apr 28, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.19 hours
- Registered nurse (RN) time per resident per day
- 0.77 hours
- Nurse aide time per resident per day
- 2.61 hours
- Total nurse staffing on weekends
- 3.85 hours
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 38%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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