The Ridge Post Acute

Nursing home in San Jose, CA

Medicare & Medicaid certified5★ overall (CMS)

Call (408) 251-3070 Send a message Map ↗

Public-record details

Address: 1355 Clayton Road, San Jose, CA 95127
Phone: (408) 251-3070
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 555799
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 54
Average residents per day: 46
Ownership: For-profit, limited Liability company
Legal business name: Fletcher Cove Holdings LLC
Chain: Links Healthcare Group (32 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 5, 2002
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 555799. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 12, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 21, 2023 to Jun 9, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 9, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jan 12, 2026	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental	B Potential for minimal harm, pattern
Jan 12, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights	D Potential for more than minimal harm, isolated
Jan 12, 2026	Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 12, 2026	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 12, 2026	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jan 12, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jan 12, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Jan 12, 2026	Post nurse staffing information every day. Nursing and Physician Services	E Potential for more than minimal harm, pattern
Jan 12, 2026	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services	F Potential for more than minimal harm, widespread
Oct 25, 2024	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Environmental	B Potential for minimal harm, pattern
Oct 25, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.93 hours
Registered nurse (RN) time per resident per day: 0.27 hours
Nurse aide time per resident per day: 2.52 hours
Total nurse staffing on weekends: 3.67 hours
Nursing staff turnover (yearly): 48%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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