Emmanuel Post Acute Care - Hayward

Nursing home in Hayward, CA

Medicare & Medicaid certified3★ overall (CMS)

Call (510) 782-1845 Send a message Map ↗

Public-record details

Address: 26660 Patrick Avenue, Hayward, CA 94544
Phone: (510) 782-1845
Listed under: For-profit, No fines in 3 years
Medicare CCN: 056463
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 99
Average residents per day: 91
Ownership: For-profit, individual
Legal business name: Intellihealth Care Management Services, INC.
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 1, 1980
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 056463. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 28, 2025. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 4, 2022 to Mar 6, 2026): 7 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 6, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Mar 6, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Mar 6, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service · complaint inspection	E Potential for more than minimal harm, pattern
Aug 28, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Aug 28, 2025	Give the resident's representative the ability to exercise the resident's rights. Resident Rights	D Potential for more than minimal harm, isolated
Aug 28, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 28, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 28, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 28, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 28, 2025	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Aug 28, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Aug 28, 2025	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 39. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.94 hours
Registered nurse (RN) time per resident per day: 0.59 hours
Nurse aide time per resident per day: 2.52 hours
Total nurse staffing on weekends: 3.55 hours
Nursing staff turnover (yearly): 50%
RN turnover (yearly): 59%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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