Saint Mary Home
Nursing home in West Hartford, CT
Medicare & Medicaid certified2★ overall (CMS)
We send it to Saint Mary Home if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (860) 570-8200.
Public-record details
- Address
- 2021 Albany Ave, West Hartford, CT 06117
- Phone
- (860) 570-8200
- Listed under
- Nonprofit, No fines or payment denials in 3 years, Part of a retirement community
- Medicare CCN
- 075085
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 256
- Average residents per day
- 196
- Ownership
- Nonprofit, corporation
- Legal business name
- Saint Mary Home Incorporated
- Chain
- Trinity Health (18 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 10, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 16, 2022 to Aug 10, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 10, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Aug 10, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 10, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 10, 2026 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D |
| Aug 10, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F |
| Aug 10, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 10, 2026 | Dispose of garbage and refuse properly. | F |
| Aug 10, 2026 | Provide and implement an infection prevention and control program. | F |
| Mar 3, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Feb 4, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 19, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Nov 12, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Nursing staff turnover (yearly)
- 27%
- RN turnover (yearly)
- 32%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in West Hartford
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error