West Hartford Health & Rehabilitation Center
Nursing home in West Hartford, CT
Medicare & Medicaid certified5★ overall (CMS)
Public-record details
- Address
- 130 Loomis Dr, West Hartford, CT 06107
- Phone
- (860) 521-8700
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 075278
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 160
- Average residents per day
- 131
- Ownership
- For-profit, corporation
- Legal business name
- Brookview Corp
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 16, 1977
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 29, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 2, 2021 to Aug 29, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 29, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B |
| Aug 29, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Aug 29, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Aug 29, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 29, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Aug 29, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Aug 29, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| Aug 29, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Aug 29, 2025 | Provide and implement an infection prevention and control program. | E |
| Aug 30, 2023 | Observe each nurse aide's job performance and give regular training. | B |
| Aug 30, 2023 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | C |
| Aug 30, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.65 hours
- Registered nurse (RN) time per resident per day
- 0.52 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 3.29 hours
- Nursing staff turnover (yearly)
- 29%
- RN turnover (yearly)
- 21%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.