Willowbrooke Court at Country House

Nursing home in Wilmington, DE

Medicare-certified5★ overall (CMS)

Call (302) 654-5101 Send a message Map ↗

Public-record details

Address: 4830 Kennett Pike, Wilmington, DE 19807
Phone: (302) 654-5101
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 085003
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 14
Average residents per day: 5
Ownership: Nonprofit, corporation
Legal business name: Acts Retirement-Life Communities INC
Chain: Acts Retirement-Life Communities (27 facilities)
Certified for: Medicare
First approved by Medicare/Medicaid: Jan 1, 1967
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 085003. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 23, 2026. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 9, 2024 to Feb 26, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Feb 26, 2025	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights	D Potential for more than minimal harm, isolated
Feb 26, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 9, 2024	Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services	D Potential for more than minimal harm, isolated
Feb 9, 2024	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Feb 9, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.92 hours
Registered nurse (RN) time per resident per day: 1.32 hours
Nurse aide time per resident per day: 2.15 hours
Total nurse staffing on weekends: 3.73 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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