Encore at Foulk

Nursing home in Wilmington, DE

Medicare & Medicaid certified5★ overall (CMS)

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Public-record details

Address: 1212 Foulk Road, Wilmington, DE 19803
Phone: (302) 478-4296
Listed under: For-profit, 4–5 star overall rating, Part of a retirement community
Medicare CCN: 085060
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 5 of 5
Quality measures rating: 4 of 5
Certified beds: 46
Average residents per day: 41
Ownership: For-profit, limited Liability company
Legal business name: Encore at Windsor Hills LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 1, 2022
Changed ownership in last 12 months: Yes
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 085060. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 13, 2026. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 26, 2024 to Apr 13, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 13, 2026	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 13, 2026	Provide timely, quality laboratory services/tests to meet the needs of residents. Administration	D Potential for more than minimal harm, isolated
Mar 21, 2025	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 21, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Feb 26, 2024	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights	D Potential for more than minimal harm, isolated
Feb 26, 2024	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Feb 26, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 26, 2024	Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Feb 26, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 26, 2024	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Feb 26, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
Feb 26, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $13,544 in the last three years.

Feb 26, 2024

Fine: $13,544

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.91 hours
Registered nurse (RN) time per resident per day: 1.14 hours
Nurse aide time per resident per day: 2.09 hours
Total nurse staffing on weekends: 3.53 hours
Nursing staff turnover (yearly): 13%
RN turnover (yearly): 23%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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