Rehabilitation Center of Orlando

Nursing home in Orlando, FL

Medicare & Medicaid certified1★ overall (CMS)

Call (407) 858-0455 Send a message Map ↗

Public-record details

Address: 9311 S Orange Blossom Trl, Orlando, FL 32837
Phone: (407) 858-0455
Listed under: For-profit
Medicare CCN: 105471
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 2 of 5
Quality measures rating: 3 of 5
Certified beds: 120
Average residents per day: 115
Ownership: For-profit, corporation
Legal business name: Parks Operating LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 20, 1984
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 105471. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 24, 2025. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 31, 2022 to Jun 18, 2026): 20 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 18, 2026	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 18, 2026	Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed… Administration · complaint inspection	E Potential for more than minimal harm, pattern
Jan 22, 2026	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Jan 22, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Jan 22, 2026	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration · complaint inspection	E Potential for more than minimal harm, pattern
Jul 24, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Jul 24, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Jul 24, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	E Potential for more than minimal harm, pattern
Jul 24, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	E Potential for more than minimal harm, pattern
Jul 24, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jul 24, 2025	Dispose of garbage and refuse properly. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jul 24, 2025	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 39. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 16 fines totalling $117,410 and 1 denial of Medicare payment for new admissions in the last three years.

Feb 20, 2024	Fine: $4,938
Feb 12, 2024	Fine: $4,938
Jan 22, 2024	Fine: $14,814
Jan 8, 2024	Fine: $4,938
Jan 2, 2024	Fine: $4,587
Dec 11, 2023	Fine: $13,762
Nov 20, 2023	Fine: $4,587
Nov 13, 2023	Fine: $4,587
Nov 9, 2023	Fine: $10,065
Nov 9, 2023	Fine: $17,245

Showing the 10 most recent of 17.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.45 hours
Registered nurse (RN) time per resident per day: 0.46 hours
Nurse aide time per resident per day: 2.33 hours
Total nurse staffing on weekends: 3.37 hours
Nursing staff turnover (yearly): 44%
RN turnover (yearly): 85%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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