Conway Lakes Health & Rehabilitation Center

Nursing home in Orlando, FL

Medicare & Medicaid certified2★ overall (CMS)

Call (407) 384-8838 Send a message Map ↗

Public-record details

Address: 5201 Curry Ford Road, Orlando, FL 32812
Phone: (407) 384-8838
Listed under: For-profit
Medicare CCN: 105754
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 112
Ownership: For-profit, partnership
Legal business name: Conway Lakes Nc, LLC
Chain: Clear Choice Healthcare (8 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 23, 1991
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 105754. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 11, 2025. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 9, 2023 to Sep 11, 2025): 14 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Sep 11, 2025	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Sep 11, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Sep 11, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Sep 11, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Jul 2, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jul 2, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jul 2, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jul 2, 2025	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
Jul 2, 2025	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration · complaint inspection	D Potential for more than minimal harm, isolated
Jun 10, 2025	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 1, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Feb 1, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $94,672 in the last three years.

Jun 10, 2025	Fine: $4,147
Jun 10, 2025	Fine: $4,147
Jun 10, 2025	Fine: $6,227
Feb 1, 2025	Fine: $61,636
Aug 22, 2024	Fine: $6,180
Aug 22, 2024	Fine: $12,335

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.99 hours
Registered nurse (RN) time per resident per day: 0.68 hours
Nurse aide time per resident per day: 2.40 hours
Total nurse staffing on weekends: 3.59 hours
Nursing staff turnover (yearly): 45%
RN turnover (yearly): 44%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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