Westminster Towers
Nursing home in Orlando, FL
Medicare & Medicaid certified2★ overall (CMS)
We send it to Westminster Towers if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (407) 841-1310.
Public-record details
- Address
- 70 West Lucerne Circle, Orlando, FL 32801
- Phone
- (407) 841-1310
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 105757
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 93
- Ownership
- Nonprofit, corporation
- Legal business name
- Presbyterian Retirement Communities, INC.
- Chain
- Westminster Communities of Florida (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 13, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 7, 2021 to Aug 19, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 19, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | J |
| Mar 13, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Mar 13, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Mar 13, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 13, 2025 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D |
| Mar 13, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 13, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Mar 4, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J |
| Aug 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 14, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| May 14, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
Fines and payment denials
CMS records 2 fines totalling $22,133 in the last three years.
| Mar 4, 2025 | Fine: $5,980 |
| Mar 4, 2025 | Fine: $16,153 |
Staffing
- Total nurse staffing per resident per day
- 3.72 hours
- Registered nurse (RN) time per resident per day
- 1.07 hours
- Nurse aide time per resident per day
- 2.28 hours
- Total nurse staffing on weekends
- 3.35 hours
- Nursing staff turnover (yearly)
- 31%
- RN turnover (yearly)
- 45%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Orlando
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error