Westminster Towers

Nursing home in Orlando, FL

Medicare & Medicaid certified3★ overall (CMS)

Call (407) 841-1310 Send a message Map ↗

Public-record details

Address: 70 West Lucerne Circle, Orlando, FL 32801
Phone: (407) 841-1310
Listed under: Nonprofit, Part of a retirement community
Medicare CCN: 105757
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 120
Average residents per day: 93
Ownership: Nonprofit, corporation
Legal business name: Presbyterian Retirement Communities, INC.
Chain: Westminster Communities of Florida (9 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 1, 1992
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 105757. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 13, 2025. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 7, 2021 to Mar 13, 2025): 7 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Mar 13, 2025	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	D Potential for more than minimal harm, isolated
Mar 13, 2025	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 13, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2025	Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Administration	D Potential for more than minimal harm, isolated
Mar 13, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 13, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	E Potential for more than minimal harm, pattern
Mar 4, 2025	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Aug 21, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 21, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 14, 2024	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
May 14, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 14, 2024	Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $22,133 in the last three years.

Mar 4, 2025	Fine: $5,980
Mar 4, 2025	Fine: $16,153

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.70 hours
Registered nurse (RN) time per resident per day: 1.06 hours
Nurse aide time per resident per day: 2.28 hours
Total nurse staffing on weekends: 3.40 hours
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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