Arcadia Care on the Hill
Nursing home in Springfield, IL
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 555 West Carpenter, Springfield, IL 62702
- Phone
- (217) 525-1880
- Listed under
- For-profit
- Medicare CCN
- 145160
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 251
- Average residents per day
- 121
- Ownership
- For-profit, corporation
- Legal business name
- Arcadia Care on the Hill LLC
- Chain
- Arcadia Care (25 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 23, 1969
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 17, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Apr 22, 2026): 16 from complaint inspections, 7 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 22, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Nov 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Oct 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Sep 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 17, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Sep 17, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Sep 17, 2025 | Provide and implement an infection prevention and control program. | E |
| Sep 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | F |
| Sep 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 17, 2025 | Ensure that residents are free from significant medication errors. | J |
| Sep 17, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | L |
| Jun 24, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Fines and payment denials
CMS records 4 fines totalling $229,143 and 1 denial of Medicare payment for new admissions in the last three years.
| Apr 22, 2026 | Fine: $73,800 |
| Sep 17, 2025 | Fine: $98,313 |
| Sep 17, 2025 | Payment denial for 62 days from Oct 8, 2025 |
| Apr 1, 2024 | Fine: $47,515 |
| Aug 24, 2023 | Fine: $9,515 |
Staffing
- Total nurse staffing per resident per day
- 2.80 hours
- Registered nurse (RN) time per resident per day
- 0.17 hours
- Nurse aide time per resident per day
- 1.70 hours
- Total nurse staffing on weekends
- 2.61 hours
- Nursing staff turnover (yearly)
- 29%
- RN turnover (yearly)
- 60%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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