Arc at Sangamon Valley
Nursing home in Springfield, IL
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 3400 West Washington, Springfield, IL 62711
- Phone
- (217) 787-9600
- Listed under
- Nonprofit, Part of a retirement community
- Medicare CCN
- 146026
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 171
- Average residents per day
- 124
- Ownership
- Nonprofit, corporation
- Legal business name
- Arc at Sangamon Valley LLC
- Chain
- Arcadia Care (25 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 1, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 26, 2024. CMS lists 81 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 26, 2022 to May 21, 2026): 67 from complaint inspections, 14 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 21, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 21, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 21, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 21, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 21, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 11, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 11, 2026 | Keep all essential equipment working safely. | D |
| Feb 11, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Oct 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Aug 1, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 1, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Aug 1, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
Fines and payment denials
CMS records 6 fines totalling $597,556 and 3 denials of Medicare payment for new admissions in the last three years.
| Feb 11, 2026 | Fine: $65,800 |
| Oct 16, 2025 | Fine: $14,505 |
| Apr 23, 2025 | Fine: $291,740 |
| Apr 23, 2025 | Payment denial for 63 days from Jun 3, 2025 |
| Sep 26, 2024 | Fine: $64,857 |
| Sep 26, 2024 | Payment denial for 12 days from Oct 23, 2024 |
| Mar 20, 2024 | Fine: $62,595 |
| Oct 24, 2023 | Fine: $98,059 |
| Oct 24, 2023 | Payment denial for 32 days from Nov 16, 2023 |
Staffing
- Total nurse staffing per resident per day
- 2.91 hours
- Registered nurse (RN) time per resident per day
- 0.26 hours
- Nurse aide time per resident per day
- 1.81 hours
- Total nurse staffing on weekends
- 2.66 hours
- Nursing staff turnover (yearly)
- 73%
- RN turnover (yearly)
- 94%
- Administrators who left in the past year
- 4
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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