Nursing HomeInspections

Arc at Sangamon Valley

Nursing home in Springfield, IL

Medicare & Medicaid certified1★ overall (CMS)

Call (217) 787-9600Send a messageMap ↗

Public-record details

Address
3400 West Washington, Springfield, IL 62711
Phone
(217) 787-9600
Listed under
Nonprofit, Part of a retirement community
Medicare CCN
146026
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
171
Average residents per day
124
Ownership
Nonprofit, corporation
Legal business name
Arc at Sangamon Valley LLC
Chain
Arcadia Care (25 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 1, 2002
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 146026. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 26, 2024. CMS lists 81 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 26, 2022 to May 21, 2026): 67 from complaint inspections, 14 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
May 21, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
May 21, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 21, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 21, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 21, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 11, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 11, 2026Keep all essential equipment working safely.
Environmental · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 11, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection
F
Potential for more than minimal harm, widespread
Oct 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Aug 1, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 1, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 1, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 81. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $597,556 and 3 denials of Medicare payment for new admissions in the last three years.

Feb 11, 2026Fine: $65,800
Oct 16, 2025Fine: $14,505
Apr 23, 2025Fine: $291,740
Apr 23, 2025Payment denial for 63 days from Jun 3, 2025
Sep 26, 2024Fine: $64,857
Sep 26, 2024Payment denial for 12 days from Oct 23, 2024
Mar 20, 2024Fine: $62,595
Oct 24, 2023Fine: $98,059
Oct 24, 2023Payment denial for 32 days from Nov 16, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.91 hours
Registered nurse (RN) time per resident per day
0.26 hours
Nurse aide time per resident per day
1.81 hours
Total nurse staffing on weekends
2.66 hours
Nursing staff turnover (yearly)
73%
RN turnover (yearly)
94%
Administrators who left in the past year
4

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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